
Reviews, Ratings, and Comments
Why Members Trust Us
what members are saying
We are always looking to improve and member comments are vital to our success. As a member-owned mutual insurer, we have always valued input from the people we serve. Today, we are still guided by the comments our members post online or send to us directly.
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Financially Strong
A- Rating by AM Best
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Top Reviewed
Average star rating on Google
Honest reviews from real members
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Kelly L.
Just had the BEST interaction with Miss Lisa at Northern Neck Insurance Company ... Lisa was patient, kind and knowledgeable!! Thank you so much Lisa for all your help and NNIS you should be thankful to have an employee like Miss Lisa she was incredible! :)
2025-02-28 -
Jake T.
I got to work with Justin H. today for an adjuster meeting and was highly impressed! Justin was professional, prompt, thorough, and detail oriented. He even took the time to review over his reasoning and determination on coverage in person before leaving the home. I look forward to working with him more in the future!
2025-02-26 -
Sterling L.
Always great customer service. You can find insurance anywhere but you won't find better service than Northern Neck Insurance. Rich is a class act! Thanks for the dedication to your customers it means a lot.
2025-01-31 -
Stephanie C.
Had a small accident with someone insured by Northern Neck. My experience with them was quick, easy, and got my car on the way to repair without issue. Appreciated how easy it was! Thank you!
2025-01-09 -
Shannon D.
Northern neck has always been amazing to work with! Thank you!!
2024-12-05 -
Paula M.
Damages from Hurricane Helene were taken care of very professionally and with great care of the policyholder.NNI staff were the best; so empathetic and concerned about the client.
2024-11-25 -
Denise C.
The insurance company took very good care of me and my family in our time of need. They were very friendly and accommodating. We are pleased with the entire experience.
2024-11-04