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About Us

A passionate team. Focused on you.

Since 1896

Coverage for the Commonwealth

Insurance is an essential part of modern life. For nearly 130 years, our mission has been to make quality coverage easy, affordable and reliable so every household has the financial protection it needs. 

We started as a local mutual insurance company and have grown to become a trusted partner to families and businesses across Virginia. Throughout our journey, we’ve stayed true to one simple principle: we are here to help neighbors, friends, and family in times of need. 

explore our history
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    1896

    Our first insured home, Virginia's Northern Neck.

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    2025

    60,000 members strong and statewide coverage.

It's about you

Ultimately, insurance is personal. Your coverage needs are different than your neighbor's. When you have a claim, you want to call people you can trust. We believe that insurance is community in action -- it's personal, local, and focused on the greater good. Our company was founded on this idea over 125 years ago and it remains our foundation today. You can see it in our values: 

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    We take care of people

    We are right here and ready to help our members and agents. We empathize and listen to understand people’s needs. We invest in people’s growth as the best way to increase our company’s impact.

  • We build community

    We build community

    We are down-to-earth and work in service to the greater good. We invest in the relationships that connect us. We understand the value of community.

  • We solve problems

    We solve problems

    We are self-motivated and take responsibility for every interaction. We seek answers and use creativity and tenacity to find resolution. We communicate actively in the way that works best for others.

  • We are inclusive

    We are inclusive

    We strive to ensure all feel welcome. We believe different abilities, perspectives and experiences make us stronger.We take action to promote diversity, equity and justice.

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Strength starts at home

Home is where the heart is, followed by hands and feet working for the greater good. Our community giving team supports local organizations around the state. Each year, we invest in the people and places that make Virginia special, because when our communities thrive, we all thrive.

community impact

The heart of Northern Neck Insurance

Standing behind every policy and claim is a team of committed individuals focused on serving our members and making a difference in their communities.

meet our team
Agents
4 generations of Cralles

Local advisors build community across the generations

Trusted insurance advisors are pillars of our communities. Nearly every home, business, school, church, and farm relies on their knowledge and care. We are proud to partner with more than 230 independent insurance agents to strengthen local economies, families, and communities.

Explore our advisor network
Aerial photo of Irvington and Norris Bridge

local, affordable, personable

Because that’s the way insurance should be

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